Updated: 6/23/2023

Introduction

We at EnergilityDX are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and the choices you have regarding your data when using our electronic data exchange services. We encourage you to read this policy carefully to understand our practices regarding your personal information. By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

  • Personal Information: We may collect personal information that you voluntarily provide to us when you use our electronic data exchange services. This may include, but is not limited to, your name, email address, contact information, and other information that can identify you personally.
  • Technical Information: When you use our services, we may automatically collect certain technical information, including your IP address, device information, browser type, operating system details, and other technical data about your usage of our services.
  • Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience and collect information about how you use our services. This information may include your browsing patterns, pages visited, and actions taken on our website. You have the option to disable cookies through your browser settings, but please note that this may affect the functionality of our services.

 

2. Use of Information

  • Provision of Services: We may use the collected information to provide, operate, maintain, and improve our electronic data exchange services, including processing your data according to your instructions and facilitating secure data transmission.
  • Communication: We may use your personal information to communicate with you, respond to your inquiries or requests, provide customer support, and send important notices regarding our services or changes to our terms and policies.
  • Analytical Purposes: We may use the information collected to analyze trends, monitor and improve the performance and usability of our services, and develop new features and functionalities.
  • Legal Compliance: We may use or disclose your information if required to do so by law, regulation, legal process, or government request. We may also use or disclose your information to enforce our terms of service or protect our rights, privacy, safety, or property, as well as those of our users or the public.
  • We will not use your personal information for purposes other than those outlined in this Privacy Policy unless we have obtained your consent or are legally required to do so.

 

3. Data Security

  • We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage can guarantee absolute security, and we cannot ensure or warrant the security of any information you transmit to us.
  • It is important that you also take steps to protect your personal information. Keep your login credentials confidential, use strong passwords, and be cautious when sharing your information online.

 

4. Data Retention

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your information when it is no longer necessary or upon your request, unless we are required to retain it for legal, regulatory, or legitimate business purposes.

 

5. Data Sharing and Disclosure

  • We may share your personal information with third parties under the following circumstances:
    • Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as hosting, data storage, analytics, customer support, and email communication. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to protect your data.
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if such a transfer occurs and your personal information becomes subject to a different privacy policy.
    • Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process.
  • We will not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.

 

6. Your Rights and Choices

  • Access and Correction: You have the right to access and correct your personal information held by us. You may update your account information or request changes by contacting us using the information provided below or on the Contact Us page.

 

7. Children’s Privacy

  • Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information promptly.

 

8. Changes To This Privacy Policy

  • We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the revised policy on our website or through other reasonable means. We encourage you to review this Privacy Policy periodically for any changes.

 

9. Contact Us

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

 

Please note that this Privacy Policy applies solely to the information collected by us through our electronic data exchange services and does not govern the practices of third parties that may interact with our services.